FAQ

How long will it take to receive my order?

All orders are processed within 1–2 business days. Standard shipping takes 2–5 business days, and you will receive a tracking number once your order ships.

Do you offer free shipping?

Yes! All orders from Zylar include free standard shipping within the United States. No minimum purchase is required.

What is your return and refund policy?

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in their original condition. Damaged or defective items can be refunded or replaced. For full details, please see our Return & Refund Policy.

How can I contact customer support?

You can reach us via:

  • Email: support@zylar.shop

  • Phone: +1 785-332-2588 (Monday–Friday, 9:00 AM – 5:00 PM CST)

  • Contact Form: Available on our website

COULDN’T FIND YOUR ANSWER?

We’re here to help. If you couldn’t find the information you were looking for, please reach out to us directly. Our team is eager to assist you.

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