Frequently Asked Questions (FAQ) – Zylar

1. What is Zylar?

Zylar is a U.S.-based online clothing store offering modern, comfortable, and high-quality apparel. Our collections include tops, bottoms, dresses, jackets, activewear, and seasonal styles designed for everyday wear.

2. Where is Zylar located?

Our business operates from:

1199 Amboy Ave, Edison, NJ 08837, USA

We are a U.S.-registered retailer and follow all standard U.S. eCommerce guidelines.

3. Do you offer free shipping?

Yes!
We provide free shipping on all U.S. orders with no minimum purchase required.

4. How long does shipping take?

  • Standard Delivery: 3–5 business days
  • Express Delivery: 1–2 business days

Processing time is 1 business day.

5. Do you ship internationally?

Not at this time.
Zylar currently ships only within the United States.

6. How do I track my order?

Once your order ships, you will receive a tracking number by email.
You can use it to track your package in real time.

7. What is your return policy?

We offer a 30-day return window from the date of delivery.
Items must be:

  • Unworn
  • Unwashed
  • In original packaging
  • Free of stains or damage

Contact us at support@zylar.shop to start a return.

8. How long do refunds take?

Refunds are issued to your original payment method after the returned item is inspected.
Please allow 3–7 business days for the refund to appear on your account.

9. What payment methods do you accept?

We accept most major payment methods, including:

  • Credit & debit cards
  • Secure third-party payment providers (varies by store setup)

All payments are processed on SSL-secured checkout pages.

10. How do I contact customer support?

You can reach us anytime at:

πŸ“§ Email: support@zylar.shop
πŸ“ Address: 1199 Amboy Ave, Edison, NJ 08837
πŸ“ž Phone: (Add when ready)

We respond within 1 business day.

11. Are your products true to size?

Most Zylar products follow standard U.S. sizing. We include detailed sizing information on each product page to help you choose the perfect fit.

12. Can I change or cancel my order?

Orders can be changed or cancelled within a short window before processing.
Email us immediately at support@zylar.shop if you need to modify your order.

13. Are my personal details safe?

Yes. All customer information is protected under our Privacy Policy, and all payments go through encrypted and secure payment gateways. We never store full card details.

14. Does Zylar have a physical store?

No. Zylar currently operates online only, allowing us to offer modern styles at competitive prices.n, NJ 08837, USA